customer profile: Marisol Morales

January 7, 2015

This week’s Customer Profile comes from Miami, Florida-based aesthetician Marisol Morales of Dermalaser Med Spa.

Name: Marisol Morales

Business: Dermalaser Med Spa

City and State of Business: Miami, FL

1. How long have you been a skin health professional?

10 years

2. Why did you become a skin health professional?

After a car accident at a very early age, I was left with a scar across my face. As soon as the stitches were removed I started going to an aesthetician who helped my scar heal perfectly. I saw how every day my scar improved with her massage technique, serums and creams. I understood that my skin was alive; that it was grateful of everything we were doing for it; and that all it needed was time and patience to heal the right way. I am fascinated by the skin’s healing process because it holds great memory; it remembers if we are neglecting it or taking good care of it.

3. Tell us about a time you improved a patient’s life by addressing their skin concerns.

My favorite patients are young kids suffering from acneic skin. Helping them with their self-esteem is extremely rewarding to me. I will never forget the day I received the most truthful and grateful hug from a young patient that had been struggling with acne.

4. Do you have a favorite modality used in the treatment room?

Chemical peels and fractionated bi-polar radiofrequency (controlled dermal heating) are my favorite modalities to use in the treatment room.

5. What makes you a successful skin health professional?

What makes me a successful skin health professional is constant education, and the best products and machines available on the market.

6. Why did you choose to partner with PCA SKIN?

I chose to partner with PCA SKIN because of the education available to the professionals as well as the patients;  the quality of ingredients and delivery systems.

7. What is your favorite PCA SKIN daily care product?

Hydrator Plus Broad Spectrum SPF 30 and Weightless Protection Broad Spectrum SPF 45 sunblock are my favorite daily care products.

8. What is your favorite PCA SKIN professional treatment?

My favorite professional treatment is PCA Peel® with Hydroquinone & Resorcinol.

9. What would you say to a newly certified PCA SKIN professional?

I would tell a newly certified professional to take advantage of PCA’s education and follow protocols.

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.

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customer profile: Pauline Farace

December 17, 2014

This week’s Customer Profile comes from San Jose, CA-based aesthetician Pauline Farace of Studio Joule & Joule Face Makeup Styling.

Name: Pauline Farace

Business: Studio Joule & Joule Face Makeup Styling

City and State of Business: San Jose, CA

1. How long have you been a skin health professional?

25 years

2. Why did you become a skin health professional?

I started out as a makeup artist and was encouraged to become an aesthetician as well; the two definitely go hand in hand. I liked the aspect of the skin care profession always having new opportunities for growth and knowledge.

3. Tell us about a time you improved a patient’s life by addressing their skin concerns.

I have had several clients with moderate to severe cases of hyperpigmentation; bringing them back to a state of feeling comfortable with their skin and enjoying their natural glow, along with having the confidence to venture out of the door with very little or no makeup. It makes me happy to see them feeling comfortable and having them share the compliments that they receive.

4. Do you have a favorite modality used in the treatment room?

I love the basics in my treatment room, such as my steamer, lamp, results-oriented products and my gentle hands.

5. What makes you a successful skin health professional?

When I bring new products and treatments into my studio, I share with my clients that I’ve already studied and experienced the products myself. My excitement starts before the new products are even in my studio. I believe it’s important to educate, assure and nurture my patients, so that they are also comfortable with the treatment that I have chosen for them. Everyone’s comfort level is different, so a customized approach is always good.

6. Why did you choose to partner with PCA SKIN?

I had seen PCA SKIN at various trade shows and their ads in trade journals over the years. I decided to broaden my range of peels that I was offering. Last year I finally visited the PCA SKIN booth at Face & Body and inquired about the training. I was impressed with all they had to offer in their “show package,” plus the PCA SKIN representative that helped me was both welcoming and informative. The ongoing and online education was a definite bonus; I would also say that PCA has the absolute best customer service! Whether I call in with just one question or five, they have always come through with answers and solutions for me.

7. What is your favorite PCA SKIN daily care product and why?

I love the Pigment Bar®. It is one of my best sellers and it’s a great solution for everyone with pigmentation issues. Pigment Bar® is economical, has a fresh clean scent, and leaves the skin feeling clean and looking bright. It is the best bar in a jar! I also really like the Post-Procedure Solution and the Daily Care Solution Sets; they are great little tools to have in your practice.

8. What is your favorite PCA SKIN professional treatment and why?

I love Sensi Peel®; it’s a great starting point for someone who has never experienced a peel. It also suits my more advanced peel clients. I really like the “progressive” approach to treatment. The retinoid boosters are also great to go along with Sensi Peel®.

9. What would you say to a newly certified PCA SKIN professional?

I would tell a newly certified PCA SKIN professional to take advantage of everything that is offered, from the additional training to the online courses to the samples sizes that are available; and to never feel that one single question is not an important one. The PCA SKIN staff is really there to help build your practice.

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.


customer profile: Lynne Beaulieu

October 8, 2014

This week’s Customer Profile comes from Rhode Island-based aesthetician Lynne Beaulieu of Simply Skin.

Name: Lynne Beaulieu

Business: Simply Skin

City and State of Business: Barrington, RI

1. How long have you been a skin health professional?

I have been a skin health professional for 10 years.

2. Why did you become a skin health professional?

I knew in my early teens that I wanted to be an aesthetician. I believe my love for skincare came from my Nana, who is 103, and my dad. I did facial masks at a very young age and was always the family “extractor”. Unfortunately, when I graduated high school there were no aesthetic programs in my state and I chose another career path. The love of skin care never went away and, at 40 years old, I went back to school and fulfilled my lifelong dream of being an aesthetician. I opened Simply Skin a year after I graduated.

3. Tell us about a time you improved a patient’s life by addressing their skin concerns.

I personally suffered with cystic acne and have a soft spot for those who have, too. A new client came to me with concerns of uneven, rough, dull skin left behind from acne. She was getting married and wanted glowing skin. We did a treatment series with Ultra Peel® I and got her on a home regimen which transformed her skin. She wrote me a beautiful letter thanking me.

4. Do you have a favorite modality used in the treatment room?

High frequency is my favorite modality used in the treatment room. I love my high frequency machine and so do my clients! They will call me when they have breakouts and say, ‘Can you do that zappy thing on me?’ It’s older, tried and true technology that can really make a difference in acne patients, and calms the skin beautifully after extractions.

5. What makes you a successful skin health professional?

I’m passionate about my clients achieving their personal best when it comes to their skin. I pride myself on treating every client who walks through my door as an individual and give them 100% of my attention. Every appointment with me should be a positive experience with positive results. Over the years, many clients have told me that they love that I’m so meticulous.

6. Why did you choose to partner with PCA SKIN?

It was a client who introduced me to PCA SKIN. She raved about the Ultra Peel® I and convinced me to try one. Well, I did and I was blown away by the results. My skin looked better than ever. At that point I was hooked and will be a lifelong partner with PCA SKIN.

7. What is your favorite PCA SKIN daily care product and why?

Hydrator Plus Broad Spectrum SPF 30 is my favorite daily care product. Protecting your skin daily from the sun is one of the most important things you can do to keep your skin healthy and looking young. Not only does this product protect, it hydrates without feeling heavy and gives your skin a healthy glow.

8. What is your favorite PCA SKIN professional treatment and why?

Ultra Peel® I is my absolute favorite treatment on my menu! It has transformed the skin and lives of so many of my clients. Personally, I think my skin looks better at 50 than at 40 because of this amazing treatment. As an aesthetician, it is so gratifying to see the results that these treatments leave behind.

9. What would you say to a newly certified PCA SKIN professional?

You couldn’t have picked a better, results-driven product line or better customer service. Continue your education so you then continue to educate your clients and enjoy the positive changes you will see in their skin.

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.


C&E strength and C&E strength max: the newest PCA products

August 22, 2014

The latest products added to PCA SKIN’s corrective line-up, C&E Strength and C&E Strength Max, launched on Monday, August 18, 2014. These vitamin C and E products are unsurpassed, antioxidant-rich topicals boasting pure 5% vitamin E (tocopherol), and 15% and 20% vitamin C (L-ascorbic acid), respectively. With daily use, patients can expect to see a plethora of dramatic results.

These anhydrous formulas provide an optimal environment for the 15% or 20% pure L-ascorbic acid to remain completely stable until applied to the skin. The unique encapsulation method employed in both formulations leads to increased efficacy and ensures the maximum amount of L-ascorbic acid is introduced into the skin, leading to optimal results. As the only bioavailable form of vitamin C for the skin, L-ascorbic acid not only delivers antioxidant value, but also instigates the production of collagen and acts as an effective melanogenesis inhibitor.

C&E Strength and C&E Strength Max utilize pure 5% vitamin E (tocopherol), leading to increased efficacy. Topical use of vitamin E alone leads to accelerated epithelialization; increased stratum corneum moisture; and the negation of photoaging, as well as protection against it. Vitamin E, in addition to the aforementioned benefits, also has the ability to reduce edema, erythema and sunburn cell formation.

Together, vitamins C and E work synergistically within the skin to protect the epidermis and the dermis against the harmful effects of UV radiation and free radical damage. Daily use each morning will help to supplement and raise the level of daily UV defense when used prior to broad spectrum SPF application. With two formulas depending on sensitivity level, all patients can benefit.

Add these outstanding products to your back bar and retail space today by calling 877.PCA.SKIN [722.7546] or visiting CandEstrength.com to learn more.


customer profile: Carrie Gallic

June 18, 2014

This week’s Customer Profile comes from Oregon-based aesthetician Carrie Gallic of Absolute Health Medical Center.

Name: Carrie Gallic

Business: Absolute Health Medical Center

City and State of Business: Eugene, OR

1. How long have you been a skin health professional?

I have been working in the skin industry for six years.

2. What are the primary skin types and conditions you treat?

Because I work for a naturopathic doctor, I see a wide variety of conditions. However, if I had to choose, I would say sun damaged skin and aging skin.

3. On average, how many patients do you treat each week?

I see about 12 patients in a week.

4. What is the average age group you treat?

I would say from 20-60 years young.

5. Why did you become a skin health professional?

I became a skin professional because of my own personal experiences. When I was young, I dealt with acneic skin, so I knew the feelings of self-consciousness mixed with embarrassment. Because of that, I developed this deep desire to help others look and feel their very best — both internally and externally! It’s my passion and my job is to share that with others.

6. Tell us about a time you improved a patient’s life by addressing their skin concerns.

Oh, I love this question. I have a client who came to see me because she was self-conscious about the sun damage around her face. Sure enough, after doing a series of six PCA SKIN chemical peels, her hyperpigmentation lightened up dramatically. She no longer “needs” to wear makeup. And as the damage to her face softened, her self-confidence and assuredness increased. It’s beautiful to watch her carry herself with more personal contentment.

7. Do you have a favorite modality used in the treatment room?

I have been doing micro-needling, and it’s becoming very popular in conjunction with the Sensi Peel®.

8. What makes you a successful skin health professional?

Building my clients’ trust is the ultimate key to being a successful skin health professional. Once that’s established, I believe my natural zest for skin and its inherent beauty is an encouragement to my clients!

9. Why did you choose to partner with PCA SKIN?

I chose PCA SKIN because of my own experience with the product. It is very effective, whether you have acneic, sensitive, dry, sun-damaged or aging skin. You can customize each treatment plan to fit your clients’ needs.

10. When did you start treating patients with PCA SKIN daily care products and professional treatments?

I started treating people in 2009, while working for a hair removal company.

11. What is your favorite PCA SKIN daily care product and why?

There are two things that I always say are imperative to skin’s overall health: vitamin C and A. I like to start my clients on A&C Synergy Serum®. It is a multi-faceted PCA product that works double-time to keep patients’ skin healthy and clear from both acne and uneven skin tone. Additionally, this is a great product to mix with PCA’s C-Strength® 15% or 20% with Vitamin E to encourage both the skin brightening and antioxidant protection that all patients need.

12. What is your favorite PCA SKIN professional treatment and why?

The Ultra Peel Forte® chemical peel — physicians’ strength formula — softens fine lines and smooths while tightening the skin. I ABSOLUTELY LOVE IT! This treatment is the most amazing peel available and it delivers great results.

13. What would you say to a newly certified PCA SKIN professional?

Never be too afraid to do the following: first and foremost, call your PCA SKIN representatives. They are waiting to answer any of your questions. Second, step out of your comfort zone and try new PCA products. Finally, relax and have fun…remember, you are in charge!

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.


customer profile: Caroline Dimas

May 21, 2014

This week’s Customer Profile comes from Illinois-based aesthetician Caroline Dimas of Si Belle Spa.

Name: Caroline Dimas

Business: Si Belle Spa

City and State of Business: Itasca, IL

1. How long have you been a skin health professional?

Since 2008.

2. Why did you become a skin health professional?

First of all, I love it. Secondly, I truly enjoy helping women take better care of their skin and feel better about themselves. I believe that using the best products and having a skin care regimen can achieve amazing results.

3. Tell us about a time you improved a patient’s life by addressing their skin concerns. 

I recently met with client that was newly engaged and getting married within six months. She had an acne problem for which her dermatologist prescribed antibiotics. She then came to me to consult on an alternative skin care plan. I was able to improve her skin dramatically with PCA peels and acne treatment facials over a period of a few months. By the time the wedding arrived, she was a glowing bride and her skin was flawless!

4. Do you have a favorite modality used in the treatment room?

I really like doing microdermabrasion and chemical peels.

5. What makes you a successful skin health professional? 

I take time to listen to my clients, as well as give them the proper skin care. I’m very passionate about what I do and it shows when my clients see the results.

6. Why did you choose to partner with PCA SKIN?

The products work!

7. What is your favorite PCA SKIN daily care product and why?

I love the C-Strength® and Brightening Therapy® with TrueTone; they are my favorites. I like to use them together because they are powerful together. I have seen amazing results even in my own skin.

8. What is your favorite PCA SKIN professional treatment and why?

The peels because you see the results fast.

9. What would you say to a newly certified PCA SKIN professional?

I would tell them that the PCA SKIN team is very helpful, knowledgeable – and the products work!

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.


customer profile: Jennifer Flores

May 7, 2014

This week’s Customer Profile comes from California-based aesthetician Jennifer Flores of JFSkincare.

Name: Jennifer Flores

Business: JFSkincare

City and State of Business: Rolling Hills Estates, CA

1. How long have you been a skin health professional?

Over ten years consecutively.

2. What are the primary skin types and conditions you have treated?

A dynamical wide spectrum, but mainly aging and hormonal acne-prone skin.

3. Why did you become a skin health professional? 

Over ten years ago, working as a burn technician at Torrance Memorial Medical Center, I became fascinated with how delicate yet self-healing the human skin actually was. Learning through top burn and skin educators at the time, I decided to enroll in college and complete my education as a Medical Aesthetician.

4. Tell us about a time you improved a patient’s life by addressing their skin concerns.

A trend I have seen over the last few years is that teens are now becoming more aware of their skin. One particular teenager had severe active acne. Unfortunately, this patient had tried numerous over the counter products, antibiotics and topical ointments. After this patient’s self-esteem was pretty much left delicately in my hands, I consulted with the patient and gave a structured regimen incorporating PCA products to help combat the acne that was occurring.

After approximately three months, the patient returned once again for a scheduled visit. You could tell how much this patient appreciated the assistance that was given over the last few months. This patient explained how great it  felt to have their self confidence back. Knowing that I helped someone regain their confidence about themselves makes my job so self-rewarding.

5. Do you have a favorite modality used in the treatment room?  

Dermaplaning.

6. What makes you a successful skin health professional? 

Being a great listener. I enjoy understanding my patients’ skincare concerns and providing them with results that will benefit them in the future.

7. Why did you choose to partner with PCA SKIN? 

As a consumer at the time, I was introduced to PCA SKIN back when it was first launched. The PCA product line never created adverse effects on my skin. As a professional aesthetician, going through advanced PCA educational courses has made me feel very comfortable about using the PCA product line on my patients.

8. When did you start treating patients with PCA SKIN daily care products and professional treatments? 

I began using PCA SKIN back in 2009.

9. What is your favorite PCA SKIN daily care product and why?

Perfecting Protection Broad Spectrum SPF 30 personally and professionally. I do have acne-prone skin and this product does not allow my skin to breakout.

10. What is your favorite PCA SKIN professional treatment and why?

Sensi Peel® with Ultra Peel® II. This is definitely my favorite treatment. The majority of my patients love the results, regardless of skin condition. Seeing the drastic changes in skin texture and color with the right amount of passes is amazing!

11. What would you say to a newly certified PCA SKIN professional? 

Educate yourself, become a great listener and supply your patients with the knowledge of PCA treatments and product resources.

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.