customer profile: Marisol Morales

January 7, 2015

This week’s Customer Profile comes from Miami, Florida-based aesthetician Marisol Morales of Dermalaser Med Spa.

Name: Marisol Morales

Business: Dermalaser Med Spa

City and State of Business: Miami, FL

1. How long have you been a skin health professional?

10 years

2. Why did you become a skin health professional?

After a car accident at a very early age, I was left with a scar across my face. As soon as the stitches were removed I started going to an aesthetician who helped my scar heal perfectly. I saw how every day my scar improved with her massage technique, serums and creams. I understood that my skin was alive; that it was grateful of everything we were doing for it; and that all it needed was time and patience to heal the right way. I am fascinated by the skin’s healing process because it holds great memory; it remembers if we are neglecting it or taking good care of it.

3. Tell us about a time you improved a patient’s life by addressing their skin concerns.

My favorite patients are young kids suffering from acneic skin. Helping them with their self-esteem is extremely rewarding to me. I will never forget the day I received the most truthful and grateful hug from a young patient that had been struggling with acne.

4. Do you have a favorite modality used in the treatment room?

Chemical peels and fractionated bi-polar radiofrequency (controlled dermal heating) are my favorite modalities to use in the treatment room.

5. What makes you a successful skin health professional?

What makes me a successful skin health professional is constant education, and the best products and machines available on the market.

6. Why did you choose to partner with PCA SKIN?

I chose to partner with PCA SKIN because of the education available to the professionals as well as the patients;  the quality of ingredients and delivery systems.

7. What is your favorite PCA SKIN daily care product?

Hydrator Plus Broad Spectrum SPF 30 and Weightless Protection Broad Spectrum SPF 45 sunblock are my favorite daily care products.

8. What is your favorite PCA SKIN professional treatment?

My favorite professional treatment is PCA Peel® with Hydroquinone & Resorcinol.

9. What would you say to a newly certified PCA SKIN professional?

I would tell a newly certified professional to take advantage of PCA’s education and follow protocols.

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.


customer profile: Kariman Vietzke

November 5, 2014

This week’s Customer Profile comes from Portland, Oregon-based aesthetician Kariman Vietzke of Kariman’s Skin Care.

Name: Kariman Vietzke 

Business: Kariman’s Skin Care

City and State of Business: Portland, OR

1. How long have you been a skin health professional?

2 years.

2. Why did you become a skin health professional?

I went to school for hair design, but fell in love with skin care therapy

3. Tell us about a time you improved a patient’s life by addressing their skin concerns.

I had a bride in her early 30s come to me with really bad acne and hyper-pigmentation on the forehead. After using good quality products, and with the help of LED light and microdermabrasion, it has faded out and she was a very happy bride.

4. Do you have a favorite modality used in the treatment room?

Yes, microdermabrasion and LED light treatments.

5. What makes you a successful skin health professional?

I love what I do and want to really help anyone with skin problems. With PCA it has been a great success in my studio and that is because PCA really works.

6. Why did you choose to partner with PCA SKIN?

I chose to partner with PCA SKIN because the reviews that I read online are amazing.

7. What is your favorite PCA SKIN daily care product and why?

The Rejuvenating Serum, the Intensive Age Refining Treatment: 0.5% pure retinol night and also Retinol Renewal with RestorAtive Complex are all amazing anti-age serums that my husband and I use daily because we are getting old! Our skin looks amazing. My husband (52) and myself (almost 40) don’t look our ages at all.

8. What is your favorite PCA SKIN professional treatment and why?

Sensi Peel® and the Esthetique Peel made my pores shrink! I love it.

9. What would you say to a newly certified PCA SKIN professional?

This product works, works, works. I just keep reading the PCA book to get to know the peels better on how, why and when to use them.

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.


customer profile: Lynne Beaulieu

October 8, 2014

This week’s Customer Profile comes from Rhode Island-based aesthetician Lynne Beaulieu of Simply Skin.

Name: Lynne Beaulieu

Business: Simply Skin

City and State of Business: Barrington, RI

1. How long have you been a skin health professional?

I have been a skin health professional for 10 years.

2. Why did you become a skin health professional?

I knew in my early teens that I wanted to be an aesthetician. I believe my love for skincare came from my Nana, who is 103, and my dad. I did facial masks at a very young age and was always the family “extractor”. Unfortunately, when I graduated high school there were no aesthetic programs in my state and I chose another career path. The love of skin care never went away and, at 40 years old, I went back to school and fulfilled my lifelong dream of being an aesthetician. I opened Simply Skin a year after I graduated.

3. Tell us about a time you improved a patient’s life by addressing their skin concerns.

I personally suffered with cystic acne and have a soft spot for those who have, too. A new client came to me with concerns of uneven, rough, dull skin left behind from acne. She was getting married and wanted glowing skin. We did a treatment series with Ultra Peel® I and got her on a home regimen which transformed her skin. She wrote me a beautiful letter thanking me.

4. Do you have a favorite modality used in the treatment room?

High frequency is my favorite modality used in the treatment room. I love my high frequency machine and so do my clients! They will call me when they have breakouts and say, ‘Can you do that zappy thing on me?’ It’s older, tried and true technology that can really make a difference in acne patients, and calms the skin beautifully after extractions.

5. What makes you a successful skin health professional?

I’m passionate about my clients achieving their personal best when it comes to their skin. I pride myself on treating every client who walks through my door as an individual and give them 100% of my attention. Every appointment with me should be a positive experience with positive results. Over the years, many clients have told me that they love that I’m so meticulous.

6. Why did you choose to partner with PCA SKIN?

It was a client who introduced me to PCA SKIN. She raved about the Ultra Peel® I and convinced me to try one. Well, I did and I was blown away by the results. My skin looked better than ever. At that point I was hooked and will be a lifelong partner with PCA SKIN.

7. What is your favorite PCA SKIN daily care product and why?

Hydrator Plus Broad Spectrum SPF 30 is my favorite daily care product. Protecting your skin daily from the sun is one of the most important things you can do to keep your skin healthy and looking young. Not only does this product protect, it hydrates without feeling heavy and gives your skin a healthy glow.

8. What is your favorite PCA SKIN professional treatment and why?

Ultra Peel® I is my absolute favorite treatment on my menu! It has transformed the skin and lives of so many of my clients. Personally, I think my skin looks better at 50 than at 40 because of this amazing treatment. As an aesthetician, it is so gratifying to see the results that these treatments leave behind.

9. What would you say to a newly certified PCA SKIN professional?

You couldn’t have picked a better, results-driven product line or better customer service. Continue your education so you then continue to educate your clients and enjoy the positive changes you will see in their skin.

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.


customer profile: Chelsea Van Note

September 24, 2014

This week’s Customer Profile comes from Arizona-based aesthetician Chelsea Van Note of Michele Hunter Aesthetics.

Name: Chelsea Van Note

Business: Michele Hunter Aesthetics

City and State of Business: Scottsdale, AZ

1. How long have you been a skin health professional?

5 wonderful years!

2. Why did you become a skin health professional?

I knew I wanted to work with skin in some way since middle school. The main reason I became an aesthetician is because of my own skin. Growing up I had cystic, painful, embarrassing acne. I got my first pimple in 4th grade, and my skin progressively got worse and continued past high school. I saw doctors and dermatologists, and after multiple trial and error, medications both topically and internally, they told me there was nothing more they could do unless I wanted to do Accutane. After reading the scary booklet about Accutane and all the possible side effects, I decided there had to be some other way. Becoming an aesthetician has been a blessing in more ways than one. I was able to diagnose and treat my own skin, and I have been able to use my passion and personal experience to relate to and help clients of all ages feel comfortable in their own skin!

3. Tell us about a time you improved a patient’s life by addressing their skin concerns.

A regular client I had when I was in Minnesota came to me for a facial and her biggest concern was her milia. This particular client had mature skin and up until that point had no solution to resolving her concern. We discussed proper skin care, what may be causing the milia and a regular facial schedule. After following my suggestions and instructions, she came back to me ecstatic; the milia were gone and under control! Being able to cure clients’ concerns and seeing how confident they become is one of the greatest feelings!

4. Do you have a favorite modality used in the treatment room?

Microdermabrasion is my secret weapon. I love that I can control how aggressive or sensitive I can make the treatment, and also be able to concentrate more on some areas of concern if need be. Microderm allows me to slough off the dull, dry skin cells to get better extractions, give my client that healthy glow, and of course make that skin texture feel silky smooth.

5. What makes you a successful skin health professional?

I believe being honest with my clients is what has made me the successful aesthetician I am! Honesty builds trust, which is very important to me. Having a trusting relationship with my clients allows me to take care of their skin and help them achieve the results they are looking for!

6. Why did you choose to partner with PCA SKIN?

Since I moved to the Valley, I have heard nothing but good things about PCA products and PCA’s education. I am always eager for continuing education and after taking classes at PCA I was excited to get into the treatment room to share my knowledge and new products with my clients!

7. What is your favorite PCA SKIN daily care product and why?

I am in love with PCA’s BPO 5% Cleanser; it is actually what I use at home! One of the reasons it is so great is you can apply it like a mask in the shower while you do everything else, then come back and finish cleansing your face. It takes cleansing to a whole new level, and my skin hasn’t been this clear and refreshed in a long time!

8. What is your favorite PCA SKIN professional treatment and why?

PCA SKIN’s peels have made me a believer! Previous to working with PCA, I was not a fan of chemical peels; I didn’t like how they felt and believed I got better results with microdermabrasion. It is hard for me to pick my favorite PCA peel because I love them all! I like that I can get great results using the PCA modified Jessner’s peels on my more resilient clients, as well as with the Sensi Peel® on my more sensitive clients! Being able to comfortably add on correctors and boosters to enhance the treatment is what puts PCA peels ahead of competitors!

9. What would you say to a newly certified PCA SKIN professional?

It may seem overwhelming at first with all the different combinations of products, but don’t fret! There is nothing wrong with using your cheat sheet to maximize your treatment and get those results that will make both yourself and your client amazed!

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.


customer profile: Erica Suppa

July 16, 2014

This week’s Customer Profile comes from Delaware-based aesthetician Erica Suppa of Fresh Faced Skin Care.

 

Name: Erica Suppa

Business: Fresh Faced Skin Care

City and State of Business: New Castle, DE

1. How long have you been a skin health professional?

Four years.

2. Why did you become a skin health professional? 

I became a skin health professional in order to combine my 13 years as a research scientist with my passion for skin care.

3. Tell us about a time you improved a patient’s life by addressing their skin concerns.

A client came to me with cystic acne that she had for 13 years. She had been to dermatologists and other aestheticians without any success. She scheduled an appointment with me and after three visits, was completely clear of her cystic acne and inflammation. She now visits me regularly and refers her family and friends.

4. Do you have a favorite modality used in the treatment room?

I love my ultrasonic spatula. I implement that modality most often for blackhead removal as well as product penetration.

5. What makes you a successful skin health professional? 

My knowledge of skin biology and cosmetic chemistry makes me a successful skin health professional. If you understand the root cause, you will always be effective at correcting your client’s concern.

6. Why did you choose to partner with PCA SKIN?  

I chose PCA SKIN because of the quality of ingredients and smart formulations. The products are highly effective, the customer service is outstanding and the price point is competitive.

7. What is your favorite PCA SKIN daily care product and why?

Perfecting Protection Broad Spectrum SPF 30 is my favorite PCA SKIN product. I love the texture, smell and smart mix of ingredients.

8. What is your favorite PCA SKIN professional treatment and why?

My favorite PCA SKIN professional treatment is Sensi Peel®. It is such a remarkable formula and it works wonders on rosacea.

9. What would you say to a newly certified PCA SKIN professional?

Don’t be afraid to think outside the box! Be creative and be open to layering your professional treatments to truly customize your client’s results.

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.


customer profile: Giovanni Finocchiaro

July 2, 2014

This week’s Customer Profile comes from Ohio-based aesthetician Giovanni Finocchiaro of Face It Spa.

Name: Giovanni Finocchiaro

Business: Face It Spa

City and State of Business: Cincinnati, OH

1. How long have you been a skin health professional?

9 years

2. Why did you become a skin health professional?

I became a skin health professional because it is rewarding to make others confident in their own skin.

3. Tell us about a time you improved a patient’s life by addressing their skin concerns.

I will never forget this. I had been treating this particular patient for over six months and as she was leaving one day, she turned to say, “I just want you to know that you have changed my life,” a smile on her face. This once very shy woman was now more confident than ever. I was blown away by that statement. To improve her skin, sure, but CHANGE HER LIFE? Really? She shared with me that because her skin had improved so much, she was able to go off of her anxiety meds/anti-depressants and her husband could finally see her without makeup on. It felt so awesome to know that I was part of such an incredible change in her life.

4. Do you have a favorite modality used in the treatment room?

I love combining microdermabrasion with peels for very sun-damaged skin. Peel away all those layers!

5. What makes you a successful skin health professional?

Hands down communication with the client is what makes me a successful skin health professional. It’s important to find out what concerns they have with their skin. Also, this should go without saying, but I will say it — education! You have to take the time to educate your clients.

6. Why did you choose to partner with PCA SKIN?

I chose to partner with PCA SKIN because of their commitment to excellence in everything they do! I wanted to be a part of that.

7. What is your favorite PCA SKIN daily care product and why?

Total Strength Serum is my favorite daily care product. I love the lightweight texture, the fresh and clean smell, and I love the results on the skin.

8. What is your favorite PCA SKIN professional treatment and why?

Sensi Peel® is my favorite professional treatment because I see great results with all skin types and conditions. It’s so gentle, yet so effective. I love, love, love this peel…Did I mention…I love this peel?

9. What would you say to a newly certified PCA SKIN professional?

I would tell a newly certified professional to go to any and all PCA SKIN classes that you can. Take the online courses and constantly educate yourself on all things skin care. Remember, we are the professionals and clients come to us for results, so education is the key! Also, know that you are so lucky to have PCA behind you. I feel like so much of my success is from the products and treatments. I always say this: an aesthetician is only as good at the products they carry. I can have all the book knowledge, but if I don’t have the best products to work with then ultimately the client will not be pleased! PCA SKIN ROCKS!

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.


customer profile: Carrie Gallic

June 18, 2014

This week’s Customer Profile comes from Oregon-based aesthetician Carrie Gallic of Absolute Health Medical Center.

Name: Carrie Gallic

Business: Absolute Health Medical Center

City and State of Business: Eugene, OR

1. How long have you been a skin health professional?

I have been working in the skin industry for six years.

2. What are the primary skin types and conditions you treat?

Because I work for a naturopathic doctor, I see a wide variety of conditions. However, if I had to choose, I would say sun damaged skin and aging skin.

3. On average, how many patients do you treat each week?

I see about 12 patients in a week.

4. What is the average age group you treat?

I would say from 20-60 years young.

5. Why did you become a skin health professional?

I became a skin professional because of my own personal experiences. When I was young, I dealt with acneic skin, so I knew the feelings of self-consciousness mixed with embarrassment. Because of that, I developed this deep desire to help others look and feel their very best — both internally and externally! It’s my passion and my job is to share that with others.

6. Tell us about a time you improved a patient’s life by addressing their skin concerns.

Oh, I love this question. I have a client who came to see me because she was self-conscious about the sun damage around her face. Sure enough, after doing a series of six PCA SKIN chemical peels, her hyperpigmentation lightened up dramatically. She no longer “needs” to wear makeup. And as the damage to her face softened, her self-confidence and assuredness increased. It’s beautiful to watch her carry herself with more personal contentment.

7. Do you have a favorite modality used in the treatment room?

I have been doing micro-needling, and it’s becoming very popular in conjunction with the Sensi Peel®.

8. What makes you a successful skin health professional?

Building my clients’ trust is the ultimate key to being a successful skin health professional. Once that’s established, I believe my natural zest for skin and its inherent beauty is an encouragement to my clients!

9. Why did you choose to partner with PCA SKIN?

I chose PCA SKIN because of my own experience with the product. It is very effective, whether you have acneic, sensitive, dry, sun-damaged or aging skin. You can customize each treatment plan to fit your clients’ needs.

10. When did you start treating patients with PCA SKIN daily care products and professional treatments?

I started treating people in 2009, while working for a hair removal company.

11. What is your favorite PCA SKIN daily care product and why?

There are two things that I always say are imperative to skin’s overall health: vitamin C and A. I like to start my clients on A&C Synergy Serum®. It is a multi-faceted PCA product that works double-time to keep patients’ skin healthy and clear from both acne and uneven skin tone. Additionally, this is a great product to mix with PCA’s C-Strength® 15% or 20% with Vitamin E to encourage both the skin brightening and antioxidant protection that all patients need.

12. What is your favorite PCA SKIN professional treatment and why?

The Ultra Peel Forte® chemical peel — physicians’ strength formula — softens fine lines and smooths while tightening the skin. I ABSOLUTELY LOVE IT! This treatment is the most amazing peel available and it delivers great results.

13. What would you say to a newly certified PCA SKIN professional?

Never be too afraid to do the following: first and foremost, call your PCA SKIN representatives. They are waiting to answer any of your questions. Second, step out of your comfort zone and try new PCA products. Finally, relax and have fun…remember, you are in charge!

If you are a PCA Certified Professional interested in being profiled in this series, please email info@pcaskin.com.